Management Services

HIG Management Services

If you own a hotel and feel that it is not running optimally, or you think it needs to be re-positioned please reach out to us. At HIG we cultivate innovation and bring out the best in every asset regardless of size, style, or location. We streamline day-to-day operations, provide support to all staff members from front desk associates to general managers, and boost financial return through strong marketing, meticulous budgeting and developing staff.
 
Hotel Investment Group process:

  • Provides culture training for all employees to develop a sense of comradeship, increase brand engagement and advocacy, and ultimately deliver exemplary customer service to every guest.
  • Conducts regular meetings with all managers, marketing staff, and sales personnel to set, define, and track objectives, develop new strategies, and identify areas of improvement.
  • Oversees daily hotel operations to ensure efficiency, optimization of ┬áprocedures, and maintain high guest satisfaction.
  • Our professionals possess the expertise required to produce exceptional guest satisfaction which in turn yields maximizing profitability. From pre-opening to long-term management contracts, you can count on HIG to perform