Steve Lewis, COO

WiFi has become the number one desired amenity in hotels. CONCIERGO is designed to deliver this amenity to guests in a format that not only provides added value and enhances the guest experience, but also fosters brand loyalty for the hotel and saves valuable time of the front desk staff. The team at CONCIERGO has over 70 years of combined experience serving the hospitality industry, and is well positioned to provide this premium service at no charge to hotels or their guests.


Skip Alden, CEO

Co-founder of the recognized, Hotel Savings Directory, Mr. Alden is also the creator of, a convenient hotel lead source for domestic travelers that delivers relevant information via website, mobile app, and complimentary print publication. With an innate gift to anticipate, translate and communicate his customer’s needs Alden went on to develop his Front Desk Training program educating hotel staff on reservation capture and conversion. Alden’s visionary and analytical skills and first hand knowledge of the markets needs has driven his continued success.

Paul Becker, CFO

Mr. Becker is recognized as a reputable and results driven business executive and entrepreneur with exceptional leadership skills and a proven track record of developing and assisting successful start-ups and established enterprises. As the founder and owner of Bluewater Vacation Homes, Mr. Becker generates multi-million dollar revenues for his clients and delivers services to nearly 20,000 guests annually.

Steve Lewis, COO

Mr. Lewis launched Guest Trends in 2012 to assist hoteliers with their online marketing while utilizing reputation management tools via his software platform. Prior to Guest Trends, Mr. Lewis launched and managed Living in Style Magazine on of San Diego’s most recognizable luxury lifestyle publications circulating 24 million copies annually.