What defines Hotel Investment Group?
Our commitment to our customers and to each other.

Our Staff at HIG is our number one asset. Great Staff translates to great satisfaction, great satisfaction means great Hotels, which in turn leads to successful profitability. To this end our hotels are staffed with dedicated personnel who understand our goals and mission. We at HIG hire only exceptional people who have an innate desire to serve others. HIG has implemented a culture that is deliberately designed to bring out the best in all of our staff members which in turn maximizes each person's true potential. We take every necessary step to ensure that our company culture provides growth opportunities for all of our employees both as professionals and as individuals.

Core Values

  • Personal integrity is paramount.
  • Live by the Golden Rule.
  • Tackle every task with passion.
  • Apply imagination and innovation whenever and wherever possible.
  • Honesty and communication really are the best policies.
  • Listen first, and speak second.
  • Deliver feedback with empathy.
  • Accept constructive criticism without indignation.
  • Take responsibility for mistakes.
  • Always deliver impeccable service.
  • Never stop looking for ways to improve guest experience.
  • Expanding our green initiatives and pledge to sustainability.

Our core values and guiding principles set the tone for our company's culture. We believe in having an open mind and welcome ideas, feedback and thoughts from every one of our staff members. We empower our employees with the capabilities and to make real time decisions that are true to our guiding principles and core values. When people feel empowered, they deliver nothing but exceptional service with pride and a sense of ownership.